• Behavior Expectations

1. Always treat others with courtesy and respect.
2. Always treat property (building and everything in it) with care and respect.
3. Pick up after yourself after each class/rehearsal.
4. If it is not your property/prop, DO NOT touch it.  
5. Students/actors are responsible for personal items.  Please label all belongings.

The following is unacceptable behavior for students, actors, and crew members at any PYT class, rehearsal, or production and may result in dismissal from the class/production:

1. Cursing or offensive language.
2. Expressions or jokes which are bigoted or racial in nature.
3. Expressions or jokes which are sexual in nature.
4. Possession or distribution of printed material which could be considered obscene or of “questionable” content.
5. Aggressive physical contact, including hitting, fighting, and the like.  It is best to keep one’s hands to oneself.
6. Stealing or damaging property that belongs to PYT, the rehearsal space, the performance venue or another person.
7. Overt public displays of affection.

Our primary responsibility at PYT is to learn about the arts and theatre.  Any behavior that distracts from or interferes with this learning process will not be permitted.  Infractions of the rules, policies, and/or disruption of a class/rehearsal or performance will result in an attempt to help the student/actor adjust their behavior. PYT reserves the right to expel anyone when it is deemed necessary.   

• Schedule/Punctuality

Be punctual.  We expect all students and actors to arrive at least five minutes early, so they can be prepared to begin class/rehearsal on time. When students/actors arrive, they should get prepared (change shoes), go directly to the door of the class/ rehearsal room and wait quietly until called by their teacher/stage manager.

Students/Actors must attend every class or rehearsal for which they are scheduled. In emergency cases or if you are late, contact the teacher or stage manager as soon as possible.

• Cell Phone and electronic device usage

Cell Phones and other electronic devices (iPods, games, etc.) must be turned off and left outside the room during class and rehearsals.  No texting or phone calls during class/rehearsal – unless it is an emergency and the teacher/director gives permission.

• Dress

Students/Actors are expected to dress according to the dress code for the class/show they are participating in.  This includes attire, shoes, and hair. Dress code for a class/show will be included in the class/show description. Students who fail to dress appropriately may be removed from class or rehearsal.

• Family Participation/Volunteer

There are many areas where volunteers are needed as we prepare for a production, both showcases and fully staged musicals and plays.  Volunteers may be needed with set building, working on costumes, making/acquiring props, back-stage monitoring for performances, and other duties as they arise.  We require each family to participate in helping bring the show to the stage. Specific volunteer requirements will be outlined in show and class descriptions

• Arrival and Departure procedures

Students/Actors must be signed in by a parent/guardian at the reception area when they arrive for class/rehearsal.  At the end of class/rehearsal they will be dismissed and then must be signed out before leaving the building. Student/Actors may not leave the building without a parent/guardian present. Students that drive may sign themselves in and out.

• Clean rooms

The PYT facility and other rented performance facilities are always to be kept clean.  At no time is it acceptable to leave trash, food, water bottles, shoes, props, costumes, etc. lying on the floor in class/rehearsal rooms, hallways or on stage.

• Food and beverages

Water in a covered container is the only beverage allowed in dance and studio rooms.  Students/actors are welcomed and encouraged to bring nut free snacks and meals as needed.  Snacks and non-water beverages (covered container) are allowed in the hallway during breaks.  Meals should be eaten in the kitchen area.

Phoenix Youth Theatre does not fall under requirements to be a licensed child care facility.

• Tuition, Fees and Memberships

Tuition and Fees are payable in advance for the class or performance period and can be paid as a single payment or as monthly payments spread over the term/show period, with the first payment due at registration. Your account must be current for students/actors to perform in showcases, shows, or receive costumes and other keepsakes.

All memberships (classes and workshops and/or any program paid for by subscription) are paid for on the daily/weekly/termly basis stated when signing up. Payments are taken automatically after the student as agreed when signing up.

Memberships continue until the end of the school year or until the student gives PYT written notice (email or letter) that they wish to stop their monthly payments: whichever comes sooner. Class payment breaks correlate with studio closures (unless otherwise stated).

• Class Cancellations

Once cancellation notice has been received, the subscription will be canceled and the student will be informed of how many classes/lessons are remaining within that membership payment window.

If the subscription is cancelled before the first class, lesson, or rehearsal starts for the term, then a refund less the administration fee of $25 will be processed.

If the subscription is cancelled after the initial class, lesson or rehearsal, but before the second, then a refund minus 25% of the fee or $25, whichever is greater, will be processed.

If the subscription is cancelled after the first two consecutive classes, lessons, or rehearsals, but before the third scheduled session of the term/course/program, then a refund minus 50% of the fee or $25, whichever is greater, will be processed.

Any cancelation following the third scheduled session of the term/course/program will adopt the normal cancellation policy. i.e the subscription will be canceled and the student will be informed of how many classes/lessons are remaining within that membership payment window. No refunds for previous payments will be made.

Refunds are not given for missed lessons or classes.

Students are not guaranteed a place in any of PYT’s shows or showcases. The Directors, Coaches or those in charge reserve the right to prevent a student from performing in a show.

• Missed Classes (for any reason) / Make-Up Classes

There are no designated make-up classes. 

Please let us know if you are going to miss a class by calling or texting 480-666-5515.

There are no refunds or credits for missed classes.

• Classes and Rehearsals are closed

Classes and rehearsals are closed. This means that friends & family members may not sit in on rehearsals.

• Canceled Classes

Classes with less than six students may be canceled by PYT, combined, or rescheduled: with a refund provided if the class is canceled.

• Theatre Program Refunds

Enrollment always includes a show-specific cancellation policy stipulated during sign-up. Season program enrollment fees are refundable up until 08/01 less an administration fee of $25. Monthly subscriptions canceled after the class begins will stop any future payments. We will inform you of how many classes are remaining within the current payment period.

• Circumstances Beyond Our Control

Phoenix Youth Theatre will not be held responsible for any delay or failure to deliver continued service (classes, shows, or otherwise) to the extent that such delay or failure is caused by fire, flood, explosion, war, strike, embargo, government regulation, civil or military authority, act of God, pandemic, failure of the internet, or other similar causes beyond its control. At the point such delay or failure occurs, no further payments will be taken. In the event of such delay or failure, refunds will not be given.

Please see our update for more information on Covid-19 policies.

What if my child is sick for a PYT class, rehearsal, or performance?

Our policy has always been to ask students to stay home if they are sick or have a temperature.  We are requesting now, per Maricopa County Guidelines, that students do not attend class if anyone in their home has tested positive or been exposed to Covid-19 or has any of the following symptoms:

Fever or chills
Cough
Shortness of breath or difficulty breathing
Fatigue
Muscle or body aches
Headache
New loss of taste or smell
Sore throat
Congestion or runny nose
Nausea or vomiting
Diarrhea

We will require that the student is clear of conjunctivitis and head lice for 24 hours before returning to class.

What happens if a student or staff tests positive for Covid-19?  

Please let us know so we can notify anyone you may have had contact with at the studio.  We also ask both students and staff to provide a negative test result before returning to the studio.  The CDC guidelines for cleaning and disinfecting will be implemented.

What happens if a student or staff lives shows no symptoms of Covid-19, but lives with someone who tested positive for Covid-19? 

Please let us know and quarantine for at least 14 days following CDC guidelines.

Permission is granted to take or receive photos or videos of students, friends, and family to be used in brochures, websites, posters, videos, ads, etc.  Permission is hereby granted for PYT to copyright such photos (for safety purposes, actors will not be identified by name).

In the event of illness or injury occurring to my child while participating with Phoenix Youth Theatre (and relating trading names), I hereby give my consent for medical or dental care deemed necessary by the attending health care provider or dentist.  My child may be examined and any necessary procedures (medical, dental, or surgical), anesthesia, or diagnostic procedures (lab or x-ray) may be performed under the supervision of a member of the hospital or medical office staff furnishing such services.  I further acknowledge that I am financially responsible for any medical, dental, ambulance, or other health care expenses or transportation of my child home, which might occur as a result of such illness or injury.  I understand that, in the event of major illness or injury, reasonable effort will be made to contact me.

I, for myself, my heirs and assigns do hereby release, absolve, indemnify, and hold harmless Phoenix Youth Theatre and its staff, volunteers, and other officials from any liability, now or in the future, occurring on or around studio premises, or at any function held at other locations in connection with dance, music, or theatre in which the student(s) named below is/are enrolled. Parents, legal guardians of minor students, and adult students all waive the right to any legal action.

There is no expectation of parent participation during the rehearsal period of PYT shows. However, when we move into the theatre, parents will be expected to assist a minimum of one night during tech and at least one performance. Volunteering is mandatory if you are a parent of a child in our youngest ensemble group, Spotlight.

During the lead-up to the show, there will be many opportunities to jump in and help at the studio while your child is in rehearsal. We will be sending a list of dates when the show prep will take place and could use all the help we can get.